Serving Residents

Aimco means home to nearly 70,000 people across America. Providing a superior residential experience is at the heart of our mission and providing excellent customer service is the foundation of our success. Our Good Neighbor Agreement is a mutual commitment between us and our residents. Each resident commits to be a good neighbor, respectful of community standards. In return, we agree to be attentive and responsive, and to maintain a clean, safe, and welcoming environment. Customer service comes first at Aimco, and our professional team strives to respond quickly, effectively and compassionately. It shows in our results.


Average Daily Occupancy for 2018


Resident Retention in 2018 


Number of resident surveys


Smoke-Free Communities  

Winner of the Multifamily Executive


for Park Towne Place Art Program 


Of our residents have access to on-site fitness centers to promote health and wellness

4.25 out of 5 stars

Customer Satisfaction (CSAT) Scores